Delivery Policy

Dispatch & Shipping

• All beauty and skincare products are dispatched once full payment has been received
• Estimated delivery timelines will be displayed at checkout and included in your Order Confirmation. These timelines are indicative and may vary depending on your location and courier service availability
• Orders are shipped through reputable courier partners to ensure safe and timely delivery of all items

Delivery Responsibility

• Customers are responsible for providing a complete and accurate delivery address when placing an order
• We are not liable for delays, failed deliveries, or lost shipments resulting from incorrect or incomplete address details provided by the customer

Risk & Title

• Risk of loss or damage to the product(s) passes to you once the order has been delivered to your designated address
• Title and ownership of the product(s) transfer to you upon delivery and confirmation of full payment

Delivery Issues

• We are not liable for delivery delays caused by factors outside our control, including courier delays, customs procedures, weather disruptions, or force majeure events